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Frequently Asked Questions


We're in the middle of some fast-moving changes to the Forem Admin experience, so we've paused documentation updates for the time being. You may find that the docs are now outdated in parts. If you have any questions, please visit to request additional support. We thank you for your patience and hope you're liking the changes!


Still have a question? Head over to, our community of Forem Creators and Developers

Who are these docs for?

This documentation is meant to guide folks who have launched and are managing a Forem community.


NOTE: this guide does not offer development guidance for setting up a Forem. For those who have yet to install the app that are hoping to self-host, please check out our Forem Selfhost Installation Documentation. If you would like to contribute to Forem as a developer, please read our Forem Developer Documentation.

Using these docs, you'll learn:

  • how to customize the appearance of your Forem
  • how to use moderation tools to keep your community healthy
  • how to wield a variety of other features to enhance the experience on your Forem

If you are setting up your Forem for the first time, we recommend reading the Getting Started section first.

If you have joined on with an established Forem as an admin, you may want to skip ahead to the Forem Basics section.

How do I set the logo on my Forem?

Be sure to fill out the "Favicon URL", "Logo PNG", and "Logo SVG" fields under "Images" available from the admin/customization/config page. Due to caching, it may take a few minutes for your changes to appear.

How do I change the background image of the onboarding screens?

Navigate to /admin/customization/config and select "Onboarding" to change out the background image. This will add a nice spruce of personality as new members join your forem.

How do I upload an image to get its direct image URL?

You can go to /admin/advanced/tools in your Forem Admin page to upload an image.

Your image URL will look something like this:

What data does Forem collect?

We collect and aggregate data about how Forem is being used so that we can focus product development efforts where creators and users are finding the most value, facilitate the delivery of the product, measure engagement and resource consumption, and assess the ongoing health of our infrastructure. The data is generally aggregated but may include identifiers such as Forem Cloud instances.

Please find below a current exhaustive list of the endpoints that comprise our telemetry data sources.

URL endpointDescriptionMetric
/admin/customization/configAdmin panel configuration settingsClick count
/admin/invitationsAdmin panel user invitationsClick count
/admin/content_manager/tagsAdmin panel tag managementClick count
/admin/apps/welcomeAdmin panel onboardingClick count

Last update: 6/17/21